PRIVACY POLICY

Chuckles and Caz

AT CHUCKLES & CAZ, WE ARE COMMITTED TO PROTECTING YOUR PRIVACY AS AN ONLINE VISITOR TO OUR WEBSITE.

THIS PRIVACY POLICY SETS OUT OUR COMMITMENT TO PROTECTING THE PRIVACY OF YOUR PERSONAL INFORMATION. IT DESCRIBES HOW AND WHEN I COLLECT, USE, AND SHARE INFORMATION WHEN YOU PURCHASE AN ITEM FROM ME, CONTACT ME, OR OTHERWISE USE MY SERVICES THROUGH THIS WEBSITE WWW.CHUCKLESANDCAZ.COM.AU.

PLEASE READ THE PRIVACY POLICY CAREFULLY. PLEASE CONTACT US IF YOU HAVE ANY QUESTIONS, AT HELLO@CHUCKLESANDCAZ.COM.AU.

PROVIDING US WITH YOUR PERSONAL INFORMATION IS OPTIONAL TO YOU. IF YOU DO NOT WISH TO PROVIDE PERSONAL INFORMATION TO US, THEN YOU DO NOT HAVE TO DO SO, HOWEVER IT MAY AFFECT YOUR USE OF THIS SITE OR ANY PRODUCTS AND SERVICES OFFERED ON IT.

WHEN YOU PROVIDE US WITH YOUR PERSONAL INFORMATION, YOU CONSENT TO THE TERMS IN THIS PRIVACY POLICY, AND TO US DISCLOSING OR RECEIVING YOUR PERSONAL INFORMATION FOR THESE PURPOSES.

INFORMATION WE COLLECT

TO FULFILL YOUR ORDER, YOU MUST PROVIDE ME WITH CERTAIN INFORMATION SUCH AS YOUR NAME, EMAIL ADDRESS, POSTAL ADDRESS, PAYMENT INFORMATION, AND THE DETAILS OF THE PRODUCT THAT YOU’RE ORDERING. YOU MAY ALSO CHOOSE TO PROVIDE ME WITH ADDITIONAL PERSONAL INFORMATION (FOR A CUSTOM ORDER, FOR EXAMPLE), IF YOU CONTACT ME DIRECTLY.

WHY WE COLLECT INFORMATION

WE USE THE INFORMATION WE COLLECT ABOUT YOU TO MAXIMIZE THE SERVICES THAT WE PROVIDE TO YOU. WE RESPECT THE PRIVACY AND CONFIDENTIALITY OF THE INFORMATION PROVIDED BY YOU AND ADHERE TO THE NATIONAL PRIVACY PRINCIPLES ESTABLISHED PURSUANT TO THE PRIVACY ACT 1988 (COMMONWEALTH) AND THE EUROPEAN GENERAL DATA PROTECTION REGULATION (GDPR).

WE COLLECT, USE, AND SHARE YOUR INFORMATION, TO COMPLETE THE FOLLOWING:

  • AS NEEDED TO PROVIDE MY SERVICES, SUCH AS WHEN I USE YOUR INFORMATION TO FULFIL YOUR ORDER, TO SETTLE DISPUTES, OR TO PROVIDE CUSTOMER SUPPORT;
  • WHEN YOU HAVE PROVIDED YOUR AFFIRMATIVE CONSENT, WHICH YOU MAY REVOKE AT ANY TIME, SUCH AS BY SIGNING UP FOR MY MAILING LIST;
  • IF NECESSARY TO COMPLY WITH A LEGAL OBLIGATION OR COURT ORDER OR IN CONNECTION WITH A LEGAL CLAIM, SUCH AS RETAINING INFORMATION ABOUT YOUR PURCHASES IF REQUIRED BY TAX LAW

INFORMATION SHARING AND DISCLOSURE
INFORMATION ABOUT MY CUSTOMERS IS IMPORTANT TO MY BUSINESS. I SHARE YOUR PERSONAL INFORMATION FOR VERY LIMITED REASONS AND IN LIMITED CIRCUMSTANCES, AS FOLLOWS:

  • SERVICE PROVIDERS: I ENGAGE CERTAIN TRUSTED THIRD PARTIES TO PERFORM FUNCTIONS AND PROVIDE SERVICES TO MY SHOP, SUCH AS DELIVERY COMPANIES, TECHNOLOGY SERVICE PROVIDERS AND ELECTRONIC PAYMENT ORGANISATIONS. I WILL SHARE YOUR PERSONAL INFORMATION WITH THESE THIRD PARTIES, BUT ONLY TO THE EXTENT NECESSARY TO PERFORM THESE SERVICES. THESE SERVICES MAY BE BASED IN VARIOUS COUNTRIES. WE TAKE STEPS TO ENSURE THAT ALL OUR CONTRACTORS KEEP SUCH INFORMATION CONFIDENTIAL AND USE IT ONLY TO PROVIDE THE SERVICES REQUIRED BY US. OR IF REQUIRED TO BY LAW.
  • BUSINESS TRANSFERS: IF I SELL OR MERGE MY BUSINESS, I MAY DISCLOSE YOUR INFORMATION AS PART OF THAT TRANSACTION, ONLY TO THE EXTENT PERMITTED BY LAW.
  • COMPLIANCE WITH LAWS: I MAY COLLECT, USE, RETAIN, AND SHARE YOUR INFORMATION IF I HAVE A GOOD FAITH BELIEF THAT IT IS REASONABLY NECESSARY TO: (A) RESPOND TO LEGAL PROCESS OR TO GOVERNMENT REQUESTS; (B) ENFORCE MY AGREEMENTS, TERMS AND POLICIES; (C) PREVENT, INVESTIGATE, AND ADDRESS FRAUD AND OTHER ILLEGAL ACTIVITY, SECURITY, OR TECHNICAL ISSUES; OR (D) PROTECT THE RIGHTS, PROPERTY, AND SAFETY OF MY CUSTOMERS, OR OTHERS.

WE DO NOT SELL, SHARE OR EXCHANGE YOUR PERSONAL OR CUSTOMER INFORMATION.

DATA RETENTION

I RETAIN YOUR PERSONAL INFORMATION ONLY FOR AS LONG AS NECESSARY TO PROVIDE YOU WITH MY SERVICES AND AS DESCRIBED IN MY PRIVACY POLICY. HOWEVER, I MAY ALSO BE REQUIRED TO RETAIN THIS INFORMATION TO COMPLY WITH MY LEGAL AND REGULATORY OBLIGATIONS, TO RESOLVE DISPUTES, AND TO ENFORCE MY AGREEMENTS. I GENERALLY KEEP YOUR DATA FOR THE FOLLOWING TIME PERIOD: 4 YEARS.

TRANSFERS OF PERSONAL INFORMATION OUTSIDE THE EU

I STORE AND PROCESS YOUR INFORMATION THROUGH THIRD-PARTY HOSTING SERVICES IN AUSTRALIA AND OTHER JURISDICTIONS. AS A RESULT, I MAY TRANSFER YOUR PERSONAL INFORMATION TO A JURISDICTION WITH DIFFERENT DATA PROTECTION AND GOVERNMENT SURVEILLANCE LAWS THAN YOUR JURISDICTION.

YOUR RIGHTS
  • ACCESS. YOU MAY HAVE THE RIGHT TO ACCESS AND RECEIVE A COPY OF THE PERSONAL INFORMATION I HOLD ABOUT YOU BY CONTACTING ME USING THE CONTACT INFORMATION BELOW.
  • CHANGE, RESTRICT, DELETE. YOU MAY ALSO HAVE RIGHTS TO CHANGE, RESTRICT MY USE OF, OR DELETE YOUR PERSONAL INFORMATION. ABSENT EXCEPTIONAL CIRCUMSTANCES (LIKE WHERE I AM REQUIRED TO STORE DATA FOR LEGAL REASONS) I WILL GENERALLY DELETE YOUR PERSONAL INFORMATION UPON REQUEST.
  • OBJECT. YOU CAN OBJECT TO (I) MY PROCESSING OF SOME OF YOUR INFORMATION BASED ON MY LEGITIMATE INTERESTS AND (II) RECEIVING MARKETING MESSAGES FROM ME AFTER PROVIDING YOUR EXPRESS CONSENT TO RECEIVE THEM. IN SUCH CASES, I WILL DELETE YOUR PERSONAL INFORMATION UNLESS I HAVE COMPELLING AND LEGITIMATE GROUNDS TO CONTINUE USING THAT INFORMATION OR IF IT IS NEEDED FOR LEGAL REASONS.
  • COMPLAIN. IF YOU RESIDE IN THE EU AND WISH TO RAISE A CONCERN ABOUT MY USE OF YOUR INFORMATION (AND WITHOUT PREJUDICE TO ANY OTHER RIGHTS YOU MAY HAVE), YOU HAVE THE RIGHT TO DO SO WITH YOUR LOCAL DATA PROTECTION AUTHORITY.

    TO UNSUBSCRIBE FROM OUR E-MAIL DATABASE, OR OPT OUT OF COMMUNICATIONS, PLEASE CONTACT AT HELLO@CHUCKLESANDCAZ.COM.AU.

    SECURITY & STORAGE
    WE TAKE ALL REASONABLE STEPS TO SAFEGUARD YOUR INFORMATION. OUR IT SYSTEMS ARE PASSWORD PROTECTED AND ALL PAPER FILES ARE STORED IN A LOCKED PREMISES.

    LINKS
    OUR WEBSITE MAY CONTAIN LINKS TO EXTERNAL WEBSITES, THESE LINKS ARE MEANT FOR CONVENIENCE ONLY. WE ARE NOT RESPONSIBLE FOR THE CONTENT OR PRIVACY PRACTICES OF THESE WEBSITES.

    AMENDMENTS
    THE PRIVACY POLICY MAY CHANGE FROM TIME TO TIME AT OUR SOLE DISCRETION.

    HOW TO CONTACT ME

    FOR PURPOSES OF DATA PROTECTION LAW, I, CAROLINE HOMAN, AM THE DATA CONTROLLER OF YOUR PERSONAL INFORMATION. IF YOU HAVE ANY QUESTIONS OR CONCERNS, YOU MAY CONTACT ME AT HELLO@CHUCKLESANDCAZ.COM.AU. ALTERNATELY, YOU MAY MAIL ME AT 53 / 13 ORCHARD RD, BROOKVALE NSW 2100 AUSTRALIA